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Privacy Policy

Information collected

Our privacy policy sets out how we use and protect any information that the Client provides LifePICNIC.com, uses at the Store and associated websites like our social network pages and blog, from now on referred to as "Store".

We are committed to ensure your privacy protection.

When providing certain information by which you can be identified when using our store and services, we ensure that this information will only be used in accordance with our Privacy Policy.

We will NEVER sell, distribute or release your personal information to third parties unless we have your permission or are required by law to do so.

 

What we do with the information we gather

1. Internal record keeping;

2. Protection against fraudulent transactions and anti-theft monitoring in order to protect our Clients and our business;

3. Implementation and management of purchases, orders, payments, returns/exchanges, or requests for information so we can serve you in any matter;

4. We may periodically send LifePICNIC.com promotional messages about new products, special offers or other information which we think you may find interesting, using the e-mail address which you have provided;

5. We may use the information to improve our products and services;

6. Mobile phone messages regarding your orders (delivery notice);

7. To provide services such as Gift Card registration or Wishlists;

8. From time to time, in order to improve our services, we may also use your information to contact you for market research purposes;

9. Administration of sweepstakes, promotions and contests.

 

We collect information from the following means:

1. The information you provide when interacting with LifePICNIC.com, for example, online or through mobile applications;

2. Through social media services, for example, LifePICNIC.com’s Facebook page;

3. Information from other sources, eg. shipping service verification, sent in comments, suggestions, log in from contests or promotions;
    
4. The type of information we collect may include:

4.1. Name;
4.2. Address;
4.3. Delivery Addresses;
4.4. E-mail;
4.5. Phone or mobile number;
4.6. VAT No.;
4.7. PayPal account/bank account number (when using payments by bank transfer);
4.8. Your purchase/return information;
4.9. Registration information for events/offers.

For the extensive list of cookies we automatically collect, please see the List of cookies we collect section below.

 

Information provided by the Client

You represent and warrant that any information you provide in connection with your use of the LifePICNIC.com Store is and shall remain true, accurate and complete and that you will maintain and update such information regularly. You agree that if any information you provide is untrue, inaccurate, incomplete or obsolete, we may terminate your use of the LifePICNIC.com Store.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To enable cookies, click here.

 

Personal information sharing

We may only share your personal information by your statement or request. For example, if you register for a Wishlist, and choose to make it available to the public by sending an e-mail to one or several recipients, you are authorizing us to share part of your personal information. For that, the required information may be accessible on our Store, in mobile applications or social media.

 

Access and update personal data

In order to keep your information current and complete, you may access or update your LifePICNIC.com information by accessing your LifePICNIC.com personal account. You can enter and update your account, including contacts, billing and shipping information.

 

Legal requirements

We may disclose information that you provided us when we believe disclosure is necessary for law enforcement, to enforce or apply our Terms & Conditions and other agreements, or official entities to protect the rights, property or safety of our company, our customers or others.

It is your responsibility to check and obey all laws (including minimum age requirements) in relation to the possession, use and sale of any item purchased on our Store. By placing an order, you declare that the ordered products will be only lawfully used. All DVD's and similar products sold are for private use (where no admission fee is charged), non-public, and cannot be duplicated.

 

Privacy policy scope

Our Store may contain links to other websites of interest. However, once you have used these links to leave our Store, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by these terms and conditions. You should exercise caution and read the privacy statement applicable to the websites in question.

 

Privacy policy revisions

LifePICNIC.com may change or add elements to this privacy policy, so we recommend you review it periodically.

 

Security

Confidentiality

Your personal information will remain confidential and will not be sold or transferred to other companies or institutions. As mentioned above, your data will only be partially provided to entities who need your information to process your order, such as the shipping carrier, banks, electronic security companies and for LifePICNIC.com's marketing.

 

Data Protection

We maintain administrative, technical and physical measures to safeguard your information.
In order to do this we have implemented our Store with the best security and encryption solutions - all communications and transactions between the Client and the Store are protected by a GeoTrust QuickSSL Premium SSL encryption of 256-bit, provided by a world leader entity in this field - GeoTrust.

Whenever you log in to your LifePICNIC.com account you can check on your browser address bar that your shopping session in LifePICNIC.com is totally secure (encrypted).
The domain pages where you enter personal information, manage your account and orders - "My Account", "My Wishlist" and "Checkout" pages - always begin with https (https://www.lifepicnic.com).

 

E-mail Security

As an Internet user you will surely be familiar with the phenomenon that has emerged in recent years, "Phishing", which is a fraud widely used to copy companies' brand image to steal your personal information.
If you receive an e-mail that seems to be ours requesting your personal information, with or without attachments, do not reply, do not open attachments or click on links or buttons.
For any related questions do not hesitate to resend us the message - please click here.
We shall analyse your message and will respond as quickly as possible.

We shall never ask you for your password, username, credit card information or other personal information via e-mail, with the exception of your IBAN confirmation that may occur in an exchange/refund process. LifePICNIC.com only gathers your personal information through your personal user account, within a secure https://www.lifepicnic.com session.

If you receive an e-mail about contests or promotions and this information is not on LifePICNIC.com's Contests and Promotions page with the http://www.lifepicnic.com/contests_promotions URL, it is because you are being misleaded and/or a victim of "Phishing".

LifePICNIC.com strives to ensure that access to and use of the Store is safe, we cannot guarantee that the Site or its server will be error free, uninterrupted, free from unauthorized access including third parties such as hackers or attacks on its good service.

LifePICNIC.com makes every effort and uses the best market practices to ensure that access to and use of the Store are safe, as such, our business is supported by the world's most recognized organizations in these fields, including the software system that supports the Shop, in the Client-Store communications encryption solution, as with the service available to execute PayPal and credit card interface (PayPal) payments. We cannot, however, ensure that the Store or its server are completely error free, uninterrupted, free from unauthorized access, including third parties or attacks to its good service.

To learn how to identify these situations and to know how to protect yourself, visit the page http://www.lifepicnic.com/identify_fraud.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

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